Equipment Maintenance Software for Service and Repairs
When you're managing a large fleet of rental assets, it can be hard to know where to focus your efforts. With InTempo Enterprise, you can automatically move high-demand machines to the front of the line, ensuring that your equipment is ready to go when it matters the most. You don't have to use valuable mechanic resources - or hard-to-find parts - maintaining equipment that's going to spend the next few weeks sitting in the yard.
Keep your mechanics focused on the work that makes the greatest impact on your business. Automatically prioritize service – be it preventive maintenance, mandatory inspections, or damage repairs – for machines that have upcoming reservations. From there, use custom rules and historical usage data to prioritize your remaining work orders within your rental software.
If you need a certain percent of each inventory type ready to rent at any given time, Service Solution automatically detects when your available inventory drops below that number. Assign a mechanic to the work order and get started right away.
Prioritize Maintenance Based on Demand
If a machine doesn’t have an upcoming reservation and you’re meeting availability targets, Service Solution can predict future demand based on past utilization rates. Strategically work from “Most Likely to be Rented” to “Least Likely to be Rented”.
Re-Prioritize Service Orders On the Go
If a customer makes a last-minute reservation or if a mechanic calls out sick, re-arrange or re-assign service orders with a few simple clicks. Unexpected changes don’t have to interrupt operations or cause you to fall behind on service.
Manage Maintenance on Customer-Owned Assets
Service Solution isn't just for your rental fleet. You can also use it to manage repairs on customer-owned assets and equipment you've sold through your Sales Division.
Service Solution for Service Managers: Track Estimates, Attendance, and Work Hours
Service managers can view open jobs and time estimates; manage their technicians’ priorities; create work orders for new assets; and track current projects – all in one place. Streamlined dashboards make it easy to focus on what matters most – even as priorities change. The drag-and-drop interface makes it quick and easy to manage tasks.
Service Solution for Mechanics: Update Work Orders and Parts Requests From the Field or the Shop
Technicians can update parts requests, check off steps, and add notes with a few simple clicks (or, if their hands are full, using convenient speech-to-text). They can update their progress and get new assignments without having to log in to a workstation; everything is available in an easy-to-use app. Personalized task lists make sure each mechanic knows exactly what to work on at any given time.
Learn More About InTempo’s Equipment Maintenance Software
See how Service Solution can make your service managers and mechanics more productive, while keeping more of your assets rental-ready. Contact us today or request a demo with your account executive.
A feature of Enterprise that saves time is being able to audit email from the system; to email out invoices to customers and to other locations, the statements. It’s a lot easier than having to print and scan.
Jenifer Meadows, Executive Administrator, National Tank and Equipment
"We've found that it's really quick and easy...that's why we're so happy with it. Especially with being able to take care of customers quickly...that's our main ingredient- it keeps things flowing."
