Downtime Reduction Through Connected Assets

Tony Tye

Every hour a piece of rental equipment is down and idle is an hour of lost revenue. But with the right technology, you can considerably reduce that downtime and improve your bottom line.

Connected Assets helps you:

• Keep up with proactive maintenance
• Prevent small issues from turning into costly preventable breakdowns
• Promptly diagnose breakdowns in the field to increase first-time fix rates

Keeping more equipment rent-ready (and revenue-generating) becomes much easier. Here’s how:

Improved Observance of Preventive Maintenance Schedules

Instead of basing preventive maintenance schedules on calendar dates or rough estimates, Connected Assets bases this work on actual engine hours and mileage. Assign technicians to preventive tasks exactly when they’re needed – no sooner, no later. (Even if that machine is out at a jobsite, you can see where it is plan a field visit accordingly.)

Example: Rather than assuming a skid steer needs service every 250 hours, the system notifies your team when that threshold is actually hit – whether that’s 4 weeks or 4 months.

Fewer Avoidable Breakdowns

Completing preventive maintenance steps on time means fewer preventable breakdowns. Skipping routine maintenance like oil changes or air filter replacements can cause long-term strain on engines, transmissions, and hydraulics, but staying on schedule prevents buildup, overheating, and accelerated wear. Meanwhile, inspecting, servicing, and replacing critical components before they fail lets you avoid larger, more costly repairs down the line. It also reduces the likelihood of those failures occurring when a machine is out on rent – delivering a better customer experience and setting a best-in-class standard for reliability.

Example: Replacing a worn-but-not-torn hydraulic hose during scheduled preventive maintenance can avoid a mid-rental blowout that could otherwise take that machine offline for days.

Faster Repairs When Things Do Go Wrong

If and when things do go wrong, speed up your repair efforts with remote diagnostics.

Connected Assets lets you remotely diagnose fault codes. Instead of relying on vague customer reports like “the engine won’t start” or “it’s making a weird noise”, technicians can see all open warnings and more thoroughly pinpoint the potential cause.

Once they have a solid idea of what needs to be worked on, they can ensure they have the right replacements parts on their service truck. Similarly, if certain technicians specialize in certain repairs – such as electronic diagnostics or hydraulic systems – make sure the most qualified tech is sent to each jobsite. This can considerably reduce misdiagnoses and improve your first-time fix rate.

Start Reducing Your Downtime with Connected Assets

Want to see how InTempo MX can benefit your business? Contact us today to see it in action.