InTempo CSX

Connected Service for Rental Operations

Reduce the manual burden—and cost—of rental service dispatching.

Take the guesswork out of dispatching field technicians to emergency repair requests and routine service calls. Automatically optimize technician routes and schedules, getting the right person and the right parts to the right jobsite at the right time.

AI-Powered Dispatching for Rentals, Where Uptime Matters, Service Windows are Tight, and Priorities Change Fast

This isn’t generic field service software. Connected Service is purpose‑built for rental operations.

Respond quickly to emergency breakdowns, last‑minute requests, and shifting priorities without rebuilding your entire day.
Reduce technician drive time to complete more stops in less time with less wasted fuel.
Set accurate expectations for (and seamlessly communicate updates to) service managers, technicians, and customers.

Discover InTempo CSX

Service Scheduling and Route Optimization

Build daily technician schedules from a central hub

Teach your algorithm to account for urgency, proximity, promised response times, and technician skill sets.

Adjust schedules as the day unfolds

Automatically recalculate the fastest, most efficient routes as conditions change.

Assign the right technician to every job

Factor in certifications, availability, workload, and proximity to other planned stops.

Work Order & Service Integration

Connect work orders to RentalMan

Eliminate duplicate data entry and keep teams aligned.

Improve First-Time Fix Rates

Send mechanics with the correct experience - and correct parts - to each jobsite, increasing your likelihood of a successful fix on the first stop.

Dispatcher and Driver Visibility

Dispatchers track job status, technician progress, and delays as they happen

Act early instead of reacting late.

Give Field Mechanics Immediate Access to Critical Information

Quickly see job details and service history, turn-by-turn directions, notes and customer instructions, and real-time schedule and priority updates

Customer Visibility

Keep customers informed without extra calls or emails

Provide real time updates on technician arrival times, service status, and completed work—so customers always know what to expect.